178 Brookshire Dr, San Antonio, TX 78227By appointment — call or book online
hello@taliscut.art(830) 365-7431
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TC/Q Questions

Before you book.

Everything you need to know about engraving, timing and pricing. Can’t find your answer? Get in touch.

Call (830) 365-7431

Q.01Engraving

What can you engrave?
Rings, pendants, lockets, bracelets, bangles, watch casebacks, pocket watches, cufflinks, money clips, lighters, flasks, keychains and metal cards. If it’s metal and has a flat or gently curved surface, we can usually engrave it — send us a photo if you’re unsure.
Which metals can you work with?
Gold (yellow, white and rose), sterling silver, platinum, palladium, titanium, stainless steel and tungsten. Plated and very thin pieces need extra care — we’ll advise you before starting.
How many characters fit inside a ring?
It depends on the band’s width and size. A typical 4 mm band fits about 20–30 characters comfortably in a single line. We’ll confirm what fits when we send your proof.
Can you engrave handwriting or a fingerprint?
Yes. Upload a clear photo or scan when you book. We clean up the artwork, scale it to your piece and send a proof for approval. We can also mail you a simple fingerprint capture kit.
Can I choose the font?
Yes — script, classic serif, block capitals or modern sans, and we can usually match other styles on request. You’ll see your chosen lettering on the proof.
Can an engraving be removed or changed?
Engraving removes a small amount of metal, so it’s permanent. Shallow engravings can sometimes be polished out on solid pieces, but that isn’t always possible — which is why we always proof first.

Q.02Ordering & timing

How long does it take?
Most orders are ready in 2–5 business days after you approve your proof and we receive your piece. Rush 24-hour service is available for an additional fee.
Do I need an appointment?
Yes, please book online or call ahead so we can be ready for you and keep your visit short.
Can I mail my piece in?
Absolutely. After you approve your proof, we’ll send mailing instructions. We recommend insured, tracked shipping, and we return your piece the same way.
Do you do bulk or group orders?
Yes — wedding parties, corporate gifts and events. Choose the closest service when booking and mention the quantity; we’ll quote volume pricing.

Q.03Pricing & payment

How is pricing calculated?
By the service, the number of characters or the complexity of the artwork, and the item. Our pricing page lists starting prices, and your exact total is confirmed with your proof.
When do I pay?
Once you approve your proof. Nothing is engraved — and you aren’t charged — until you approve.
What if I’m not happy with the result?
Because you approve the exact layout before we engrave, the finished piece will match your proof. If we make an error against the approved proof, we’ll make it right.
Still have a question?Call (830) 365-7431 or email hello@taliscut.art.