Terms of service

Quotes & proofs

Prices shown on this website are starting prices. Your final price is confirmed with your digital proof. Work begins only after you approve the proof and price.

Your approval

Please check spelling, dates, punctuation and layout carefully before approving. Engraving is permanent, and we engrave exactly what you approve.

Payment

Payment is due when you approve your proof, unless agreed otherwise. Rush service and shipping are charged as listed on our pricing page.

Your items

We take great care with every piece. Some items — very thin, hollow, plated, antique or previously repaired pieces, and certain stones or coatings — carry extra risk. We will tell you before starting if we believe an item is unsuitable, and we may decline to engrave it.

Mail-in orders

We recommend insured, tracked shipping when sending items to us. Taliscut is not responsible for items lost or damaged in transit to our studio. Return shipping is insured and tracked.

Uncollected items

Please collect finished items within 60 days. We will contact you before then using the details you provided.

Corrections

If a finished engraving does not match your approved proof because of our error, we will correct it or refund the engraving fee.

Contact

Questions about these terms? Email hello@taliscut.art or call (830) 365-7431.